RETURN AND REFUND POLICY

At Myshopings, managed by Encodebyte Technology Private Limited, we aim to offer a seamless and stress-free shopping journey. Throughout this document, “we,” “us,” and “our” refer to Encodebyte Technology Private Limited, while “you,” “your,” and “user” refer to our valued customers. By placing an order on our platform, you acknowledge and agree to the return and refund conditions outlined below. If you need to send an item back, the guidelines provided here will help you understand the process clearly.

Eligibility for Returns

Products must be unused, unworn, and returned in their original state with all tags, labels, and packaging fully intact.

Please make sure every tag, label, and box is included exactly as received.
Items that have been worn, washed, or altered in any manner will not be accepted.
Return requests must be submitted within 48 hours of receiving the order. To begin the return process, contact our support team within this period.
Any item that does not comply with these conditions will be declined.

How to Initiate a Return

Step 1: Submit Your Request
Email your return request with your Order ID and the reason for return to encodebytetechnology25@gmail.com.

Step 2: Provide Relevant Photos
If the product is damaged, faulty, or incorrect, attach clear images highlighting the issue to speed up verification.

Step 3: Follow the Provided Instructions
Once your request is reviewed and approved, we will share the necessary steps for completing the return.

We reserve the right to deny returns that fail to meet our outlined standards.

Refund Process & Timeline

After we receive the returned item, it will be reviewed to ensure compliance with our return requirements. You will be informed whether your refund is approved or declined. If approved, the refund will be issued to your original payment method within 5–7 business days. A confirmation email will follow once the refund is processed.

Partial Refund Guidelines

If an item does not completely satisfy the return conditions—such as minor wear or missing elements—we may issue a partial refund at our discretion.

Damaged, Defective, or Wrong Product

If the product delivered to you is damaged, defective, or not the correct item, please submit a return request within 48 hours of delivery. Attach clear images or videos of the issue in your email so we can resolve the matter quickly.

Need Assistance?

If you need help or have questions regarding returns or refunds, please reach out to our support team at encodebytetechnology25@gmail.com.

Thank you for shopping at Myshopings. We value your trust and are dedicated to maintaining an exceptional experience for you.